Returns & Exchanges

At NHÏJE, each piece is made with care, intention, and craftsmanship. If your purchase isn’t quite right, we’re here to help.

Return Eligibility

We accept returns on full-priced items or store credit within 10 days of delivery.
Items must be:

In original, unworn condition, no perfume spray, tan

With all tags and garment bags intact

Returned in original packaging

Returns are subject to a return fee

Please note: Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

Sale or discounted items

Gift cards

Custom or made-to-order garments

How to Return

Email our team at ciao@nhije.com.au with your order number and reason for return.

We’ll respond with a return authorisation and shipping instructions.

Once received and inspected, refunds will be processed to your original payment method within 5–10 business days.

Please note: Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Exchanges

We currently do not offer direct exchanges. If you would like a different size or style, we recommend returning your item and placing a new order.

Faulty Items

If your item arrives damaged or incorrect, please contact us within 24 hours of receiving your order. We’ll make it right.